Refund policy

RETURNS, EXCHANGES & REFUNDS

At Paradoxman™, all sales are final. We do not offer refunds or exchanges for change of mind, incorrect sizing, or delayed deliveries.

Refunds or replacements will only be issued if you receive the wrong item, your item arrives damaged, or if there is a verified issue with your order.

If any of these issues occur, you must contact us within 7 days of delivery through the “Contact” section on our website, including your order number and clear photos of the issue.

PROCESSING & SHIPPING

All orders are processed within 2–5 business days before shipping.

Some items may be made-to-order and require additional processing time depending on production demand.

Shipping times vary depending on your location and carrier delays are outside of our control. Tracking information will be provided once your order has shipped.

We are not responsible for delays caused by shipping carriers, customs, or incorrect address input by the customer.

SIZE EXCHANGES

Size exchanges may be available depending on stock availability due to the limited nature of our drops.

Customers are responsible for return shipping costs for approved exchanges. Items must be unused, unwashed, and in original condition.

ORDER CHANGES & CANCELLATIONS

Once an order is placed, it cannot be modified or canceled.

Please ensure all details, including size, shipping address, and product selection, are correct before completing your purchase.

NON-RETURNABLE ITEMS

The following items are final sale and cannot be returned or exchanged:

  • Socks
  • Beanies
  • Boxers / underwear
  • Jewelry
  • Accessories
  • Any final sale or discounted items

UNDELIVERABLE OR UNCLAIMED PACKAGES

If a package is returned due to being unclaimed, undeliverable, or due to an incorrect address provided by the customer, the customer is responsible for any reshipping fees.

If the customer chooses not to reship the order, a refund may be issued minus shipping costs and any carrier fees incurred.

CHARGEBACK & FRAUD POLICY

By completing a purchase on our website, you agree to contact us first to resolve any issue before initiating a chargeback with your bank or payment provider.

All fraudulent chargebacks will be fully disputed using order details, tracking information, and delivery confirmation.

We reserve the right to refuse future service to any customer who abuses the chargeback system or engages in fraudulent disputes.

CONTACT

All support inquiries must be submitted through the “Contact” section on our website. We do not provide direct email support.

AGREEMENT

By placing an order on our website, you agree to all policies, terms, and conditions listed above.